keep up your refuelling and turn them to an automated invoice, quickly and
So no more
separate tickets and hours of work to get everything in order.
your bank or credit card and we will take care of the rest for you. You will
receive an invoice in your mailbox every month for free. This means you no
longer lose any extra time to put everything in order.
What is the
card number field?
corresponds to a number made up of 16 or 17 figures which is usually placed
next to the word “card”.
What are the
BIC and IBAN fields?
The BIC field
is a unique code used to differentiate between banks internationally. This code
is different for each bank and can easily be found on the Internet.
The most well-known Belgian banks have the following BIC codes:
o ING : BBRUBEBB
o Belfius : GKCCBEBB
o BNP Paribas Fortis : GEBABEBB
o KBC : KREDBEBB
o Deutsche Bank : DEUTBEBE
o CBC : CREGBEBB
the IBAN is composed of 16 characters and begins with the letters BE.
register with multiple merchants?
course. You can register with all merchants offering the Smart Reporting
programme. Every month, you will receive a separate bill for every merchant you
register with, on condition that you previously selected this option and that
you completed your transactions with the merchant using the card you registered
for this specific merchant.
registration was refused. What can I do?
contact the merchant in question or contact our helpdesk by completing the
can I register?
register Bancontact cards but also Maestro, Visa and MasterCard cards using
your card number. For security reasons, the card number is immediately
encrypted after it is registered, according to the applicable security
Please note: Maestro cards issued by a Dutch bank contain local numbers on the
card that are specific to each bank. Those cardholders will need to contact
their bank in order to receive the number that is in line with the
international standard (PAN). Using this number, you can register without any problem.
register different cards for each merchant?
Yes, you can
register different cards for the Smart Reporting service. For each merchant you
can choose which cards you activate or deactivate. You can even choose whether
or not you want to receive bills for each merchant individually and for each
What is an
You can ask
for an invoice regarding transactions that precede the registration of your
card. Those invoices are available for transactions which go back to 1 year
before you registered your card. The invoice you receive for all your
transactions prior to the registration of your card is called an “a posteriori”
Is there a
risk that transactions will be billed twice, if I ask for multiple a-posteriori
invoices from the same merchant?
of legal obligations, when several requests are made for the same transaction,
this will be automatically filtered and blocked by the system. Every
transaction will only appear on one invoice.
What is the
maximum period of time for an a-posteriori invoice?
period is 12 months before the registration of the card.
How can I
request an a-posteriori invoice?
In order to receive an a-posteriori invoice (an invoice for a
transaction which goes back to one year before the registration of the card),
you just have to click on the menu on the top right corner.